Trust chief says NUH are improving amid maternity care failings review

The transcript discusses improvements in various areas such as triage, recruitment, and compliance with guidelines. Feedback from families and friends indicates positive changes, and the CQC inspection shows signs of improvement. Staff engagement and safety are prioritized, with anonymous reporting encouraged. An independent review is crucial for understanding past failings and ensuring they don't recur. The focus is on building trust through transparency and accountability. Community feedback, especially from ethnic minorities, is actively sought and addressed, with changes like improved translation services.

What areas have shown improvement according to the text?

What is the significance of the CQC report mentioned in the text?

How does the organization plan to address safety concerns raised by staff?

What role do families and friends play in the improvement process described?

What steps are being taken to make services more accessible and culturally sensitive?