Chatbots Development with Amazon Lex - Response Cards for User Experience

The video discusses the need for better user experience in bots, highlighting current limitations in bot interactions. It introduces response cards as a solution to enhance user experience by providing predefined options, reducing the chance of incorrect inputs. An example is given using a bot that offers flower ordering options. The video concludes by emphasizing the benefits of response cards in improving user interactions.

What example is given to illustrate the use of a response card in a bot?

What are the benefits of providing multiple options to users in a bot?