Former UN Sec-Gen Annan arrives in Kenya

What is the primary purpose of communication?

• To entertain

• To convey information

• To express emotions

• To confuse others

Which of the following is a communication style?

• Passive

• All of the above

• Aggressive

• Assertive

How does an assertive communication style impact interactions?

• It is often ignored

• It leads to misunderstandings

• It fosters mutual respect

• It creates conflict

What is a key strategy for effective communication?

• Active listening

• Ignoring feedback

• Using complex language

• Speaking loudly

Why is feedback important in communication?

• It is only needed in formal settings

• It confuses the speaker

• It is unnecessary

• It helps to clarify messages