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The video tutorial provides an overview of reference numbers, explaining their purpose and usage. It highlights the importance of reference numbers in various contexts and how they help in organizing and retrieving information efficiently.

What is the primary purpose of a reference number?

• To identify a specific item or transaction

• To provide a discount

• To calculate the total cost

• To track the delivery status

How are reference numbers typically generated?

• Based on the date and time

• Using a combination of letters and numbers

• Randomly by a computer system

• Manually by a person

In which scenario is a reference number most likely to be used?

• When reading a book

• When cooking a meal

• When writing a letter

• When booking a flight

Which of the following is NOT a characteristic of a reference number?

• It is reusable

• It is used for identification

• It is unique

• It is often alphanumeric

Why is it important to keep a reference number secure?

• To prevent unauthorized access

• To ensure it is not lost

• To make it easier to remember

• To share it with others