HST-CNA - Communication with Patients who have Hearing Loss

The video tutorial covers the assessment of communication skills for nurse aides. It begins with an overview of the skill assessment process and lists the required steps for effective communication with residents. The tutorial then provides a practical example, demonstrating these skills in a real-life scenario with a resident named Mr. Stark. Key steps include alerting the resident, positioning oneself properly, speaking clearly, and ensuring the resident's understanding.

What is the importance of using the resident's preferred name?

What should a nurse aide inform the resident about before leaving the room?