DFM starts trading week with slight gains

The video introduces the concept of ticket numbers, explaining their significance and usage.

What is the primary purpose of a ticket number?

• To identify a specific event

• To serve as a password

• To track a particular transaction

• To provide a discount

How are ticket numbers typically generated?

• Randomly by a computer

• Using a sequential numbering system

• Based on the date and time

• Manually by a person

Which of the following is NOT a common use of ticket numbers?

• Identifying lottery winners

• Tracking customer support requests

• Calculating taxes

• Organizing event seating

In what scenario might a ticket number be most useful?

• When applying for a job

• When attending a concert

• When purchasing groceries

• When booking a hotel room

What is a key benefit of using ticket numbers in customer service?

• They are used to generate sales reports

• They increase the cost of service

• They help in tracking and resolving issues efficiently

• They reduce the need for customer interaction