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The video tutorial provides instructions on sending an item and emphasizes the importance of expressing gratitude.

What is the primary action taken in the first section of the video?

• Sending a message

• Receiving a message

• Deleting a message

• Ignoring a message

What is the initial response after sending the message?

• A thank you

• A question

• A suggestion

• A complaint

What is the focus of the second section of the video?

• Reiterating gratitude

• Expressing dissatisfaction

• Providing feedback

• Asking for help

How many times is gratitude expressed in the video?

• Three times

• Twice

• Four times

• Once

What is the tone of the video based on the transcript?

• Indifferent

• Angry

• Thankful

• Confused