New cashless coffee shop in Dublin may be first of its kind in Ireland

New cashless coffee shop in Dublin may be first of its kind in Ireland

Assessment

Interactive Video

Business, Social Studies, Life Skills

9th - 10th Grade

Hard

Created by

Quizizz Content

FREE Resource

The video discusses the challenges faced during peak times, where staff are stressed and unable to engage with customers effectively. It highlights the benefits of contactless payments, which allow for quicker transactions and more time for customer interaction. The video concludes with a new approach to enhance customer service by integrating technology.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one of the main challenges faced by cashiers during peak times?

Lack of customer interest

Difficulty in handling cash transactions

Limited product availability

Shortage of staff

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why might cashiers feel stressed during busy times?

They have to deal with difficult customers

They are required to work extra hours

They have to manage long queues and handle cash

They need to restock products frequently

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does contactless payment improve the customer experience?

It enables quicker transactions and more interaction time

It increases the number of available payment options

It reduces the need for staff

It allows for longer transaction times

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary focus of the new store strategy?

Enhancing customer service and technology

Reducing product prices

Expanding store locations

Increasing marketing efforts

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the goal when opening the new store?

To implement a new marketing strategy

To increase the number of products

To hire more staff

To focus on customer service and technology