AT&T Sued For Allegedly Inflating DirecTV Now Subscriber Numbers

AT&T Sued For Allegedly Inflating DirecTV Now Subscriber Numbers

Assessment

Interactive Video

Business, Journalism, Social Studies

9th - 10th Grade

Hard

Created by

Quizizz Content

FREE Resource

The video discusses the rebranding of DIRECTV Now to AT&T TV and allegations of fraudulent activities by employees who created fake accounts and charged customers without their knowledge. It highlights the pressure from AT&T management to engage in these practices, leading to a significant loss of subscribers and a class action lawsuit. The financial implications are discussed in the context of AT&T's merger with Time Warner.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What unethical practice did employees allegedly engage in with DIRECTV Now accounts?

Creating fake accounts using real customer information

Upgrading accounts without consent

Providing discounts to loyal customers

Offering free subscriptions to new customers

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How were employees encouraged to handle activation fees?

By offering discounts

By converting them into DIRECTV Now subscriptions

By increasing the fees

By waiving them completely

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the alleged role of AT&T senior management in the DIRECTV Now controversy?

They reduced the subscription fees

They provided additional training to employees

They encouraged employees to use strong-arm tactics

They were unaware of the practices

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many subscribers did DIRECTV Now lose in the first two quarters of 2019?

500,000

750,000

250,000

100,000

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who is the class action suit being brought on behalf of?

DIRECTV Now subscribers

Time Warner customers

AT&T employees

AT&T stock purchasers before the Time Warner merger