Harvey Weinstein arrives at court

The video tutorial discusses the importance of being ready for new customers and explores the reactions to unexpected situations, emphasizing the need for preparation and adaptability in business contexts.

What is the main focus of the first section regarding new customers?

• The importance of being prepared

• The challenges of customer service

• The benefits of having new customers

• The process of acquiring new customers

What is a key aspect of dealing with new customers?

• Being unprepared

• Ensuring readiness

• Ignoring their needs

• Avoiding communication

What should you do when preparing for a new customer?

• Be dismissive

• Be unresponsive

• Be ready

• Be indifferent

How does the speaker feel in the second section?

• Excited

• Happy

• Scared

• Confused

Which emotion is highlighted in the second section?

• Anger

• Sadness

• Joy

• Fear