Apple Fined $27 Million For Slowing Down Old iPhones

Apple Fined $27 Million For Slowing Down Old iPhones

Assessment

Interactive Video

Business, Architecture

University

Hard

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Apple was fined by France's consumer watchdog for not informing iPhone users that updates could slow down their devices. The issue began in 2017 when users experienced performance problems after iOS updates. Apple explained it slowed older phones to prevent shutdowns due to battery degradation and offered discounted battery replacements. Apple expressed satisfaction in resolving the issue, emphasizing its commitment to product longevity and customer satisfaction.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What was the consequence for Apple not informing users about updates that could slow down their iPhones?

They were banned from selling iPhones in France.

They had to provide free iPhones to affected users.

They were fined and required to post a press release.

They had to recall all affected iPhones.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When did the performance issues with older iPhones first become noticeable?

In 2016, after a battery recall.

In 2017, following two iOS updates.

In 2015, after a major iOS update.

In 2019, due to a hardware defect.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why did Apple slow down older iPhones according to their statement?

To improve the performance of newer apps.

To prevent unexpected shutdowns from degrading batteries.

To encourage users to buy new models.

To comply with new software regulations.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What solution did Apple offer to customers affected by the slowdown?

Free software updates.

Discounted battery replacements.

Free iPhone upgrades.

Extended warranty periods.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is Apple's stated goal regarding their products?

To focus solely on software development.

To release new models every year.

To make iPhones last as long as possible.

To create the most expensive products.