William and Kate arriving at a NHS coronavirus call centre

The video begins with a welcome and introduction by the speaker, who then mentions going upstairs. The session continues with the speaker starting an introduction.

What is the first action the speaker takes in the video?

• The speaker leaves the room.

• The speaker introduces a topic.

• The speaker welcomes someone.

• The speaker goes upstairs.

What does the speaker mention doing after the welcome?

• Leaving the building.

• Going upstairs.

• Going downstairs.

• Sitting down.

What is the speaker's next step after mentioning going upstairs?

• Introducing a new topic.

• Ending the video.

• Asking a question.

• Welcoming another person.