Delta CEO on Uber Deal, Flying Taxis, Using AI

Delta CEO on Uber Deal, Flying Taxis, Using AI

Assessment

Interactive Video

Business, Architecture

University

Hard

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The video discusses Ed Bastian's keynote on Delta's technological advancements, including partnerships with Uber and Joby for future air travel. It highlights Delta's AI-driven concierge services and addresses security challenges with CrowdStrike. The focus is on enhancing customer experience and exploring innovative transport solutions.

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7 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What are the key technological advancements Delta is considering for enhancing customer experience?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

How does Delta plan to integrate Uber into its travel services?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

How does Delta's loyalty program compare to other brands like Starbucks?

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4.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the significance of the partnership between Delta and Joby?

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5.

OPEN ENDED QUESTION

3 mins • 1 pt

What challenges does Delta foresee in the implementation of flying taxis?

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6.

OPEN ENDED QUESTION

3 mins • 1 pt

In what ways does Delta utilize AI to improve customer service?

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7.

OPEN ENDED QUESTION

3 mins • 1 pt

What lessons did Delta learn from its experience with CrowdStrike?

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