NSPCC Call centre gvs

The transcript is a brief introduction to the NSPCC FGM helpline, where Cam offers assistance to callers.

What organization is the helpline associated with?

• Red Cross

• WHO

• UNICEF

• NSPCC

What specific type of helpline is mentioned in the transcript?

• Child Abuse

• FGM

• Domestic Violence

• Mental Health

Who is the person speaking on the helpline?

• Sam

• Cam

• Pam

• Tam

What is the purpose of the call as mentioned by the representative?

• To sell a product

• To conduct a survey

• To offer help

• To provide information

What is the first thing the representative asks?

• What is your issue?

• Where are you calling from?

• How can I help you?

• What is your name?