The Beginners 2022 Cyber Security Awareness Training Course - Vishing

The video tutorial discusses voicemail phishing, a common scam where attackers use phone calls or voicemails to trick individuals into revealing personal information. It highlights various tactics used by scammers, such as pretending to be authoritative figures or spoofing caller IDs to appear local. The tutorial provides examples of phishing calls, including a fake tech support call and an IRS scam voicemail. It advises viewers to be cautious, verify suspicious calls with official sources, and report any phishing attempts to IT security.

What are some signs that a phone call might be a scam?

How can you verify the legitimacy of a call from a tech support service?

What actions should you take if you suspect a call is fraudulent?