L’Oreal in China: Sales Are Coming Back Strong, CEO Says

The transcript discusses the impact of the pandemic on business, highlighting the growth of e-commerce in China, which helped offset declines in other areas. It explores the effects of lockdowns in Europe and the US, noting a supply crisis rather than a demand crisis. The discussion also covers shifts in product demand, with active cosmetics and home hair color products seeing increased interest. The resilience and growth of e-commerce across various countries are emphasized, with a notable increase in online shopping during the pandemic.

What challenges do luxury products face during the lockdown?

What trends are emerging in consumer demand for hair color products during the pandemic?

What is the anticipated impact of the pandemic on the future of e-commerce shopping habits?