Newly elected Kensington & Chelsea borough council leader heckled during council meeting

The speaker addresses a tragedy that affected communities, acknowledging past failures and expressing deep regret. They apologize for not providing adequate support and thank community groups and volunteers for their exceptional efforts. The speaker understands the community's anger and commits to doing everything possible to help. As a new leader, they emphasize the need for future actions to prevent similar issues.

What was the speaker's reaction to the anger expressed by the community?

What commitment did the speaker make as the new leader?