Singapore Airlines Ticket Troubles

A pricing error in a shared system led to business class tickets being sold at a significant discount. The error, discovered after 900 tickets were sold, could cost Singapore Airlines $2-3 million. The airline offers solutions like paying the difference or refunds, but legal challenges may arise due to consumer laws.

What was the mistake made by the airlines regarding ticket prices?

How many customers were able to take advantage of the pricing error?

What are the potential financial implications for Singapore Airlines due to this incident?

What solutions did Singapore Airlines offer to the affected customers?

What legal considerations might arise from the pricing error?