Starbucks to Reopen Most U.S. Stores Next Week

The transcript discusses the COVID-19 response strategies implemented by Starbucks, starting with the 'mitigate and contain' phase in China, which involved sheltering at home and business shutdowns. It then transitions to the 'monitor and adapt' phase, where stores began reopening with new safety protocols. The US is following a similar path, planning to reopen most stores by early June, using lessons learned from China to ensure a safe and familiar customer experience.

What were the key phases that companies went through during the COVID-19 response in China?

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How long did the mitigate and contain phase last in China, and what were its main characteristics?

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What safety protocols were implemented when reopening stores in China?

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What lessons learned from the COVID-19 response in China are being applied in the U.S.?

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What is the significance of the term 'homecoming week' for Starbucks partners?

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