Arbitration

The video introduces arbitration as an alternative dispute resolution method, highlighting its advantages over traditional court proceedings, such as speed, cost-effectiveness, and expertise. It explains the consumer arbitration process, including the agreement to arbitrate, the role of arbitrators, and the binding nature of arbitral awards. The video also emphasizes consumer protection measures, such as transparency and legal representation, ensuring fairness and alignment with public policy. In conclusion, consumer arbitration is presented as a quick and efficient way to resolve disputes while safeguarding consumer rights.

Explain the role of the arbitrator in the arbitration process.

What should consumers remember when encountering a defect in a product?