Delta CEO Sees 'Very Solid' Revenue Story as Costs Weigh on Profits

The transcript discusses Delta's strong third quarter performance, with significant revenue and profit growth. Looking ahead to the fourth quarter, Delta anticipates continued revenue momentum but also faces cost growth, which is being managed through strategic reinvestment. The impact of the Boeing 737 Max on pricing and capacity is considered, with Delta focusing on maintaining customer loyalty through quality service. Wage negotiations and productivity improvements are highlighted as key strategies. The economic outlook for 2020 is uncertain, with potential impacts on international markets and capital expenditures.

What is Delta's strategy for retaining customers who migrated during the Max's downtime?

How does Delta's customer satisfaction score compare to previous years?

What are the implications of rising crew wages for Delta's cost structure?