William and Kate meeting coastguard crews in Bangor

What are some common reasons people say 'sorry'?

• To express regret

• To seek forgiveness

• To show empathy

• To avoid conflict

In what situations do you think saying 'sorry' is most important?

• In personal relationships

• In professional settings

• In public situations

• In online interactions

How can saying 'sorry' impact relationships?

• It can strengthen trust

• It can create resentment

• It can lead to misunderstandings

• It can improve communication

What are some alternatives to saying 'sorry'?

• I understand how you feel

• I appreciate your perspective

• Let's find a solution

• I regret the situation

Why might someone hesitate to say 'sorry'?

• Fear of vulnerability

• Concern about being judged

• Belief that they are not at fault

• Desire to maintain pride