Grenfell victims' relatives discuss report findings

The transcript discusses a fire incident where a fireman advised residents to stay inside, leading to criticism of firefighters' professionalism and decision-making. The speaker calls for a cultural change in fire services, comparing them unfavorably to the NHS and ambulance services. The transcript also reflects on a Fire Chief's statement about not changing their approach, highlighting the need for accountability and change in leadership.

What does the speaker suggest needs to change regarding the fire service?

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What is the speaker's opinion on the accountability of fire service leaders?

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