VOICED : Variety the spice of life for Mumbais tiffin carriers

In Mumbai, 5,000 dabbawalas deliver 200,000 meals daily, a tradition over a century old. However, health-focused startups are now offering diverse meal options, appealing to busy professionals seeking convenience. Despite some caterers opting for private delivery vans, dabbawalas remain unfazed, adapting to fluctuating demand. After lunch, tiffin boxes are collected for the next day's meals.

What challenges do dabbawalas face from new catering services?

Describe the process of meal delivery and collection as mentioned in the text.