NHS call centre

NHS call centre

Assessment

Interactive Video

Other

University

Hard

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The transcript involves a series of discussions and inquiries about health symptoms, organizing tasks, and providing instructions. It includes a focus on emergency protocols and effective communication, ensuring clarity in instructions and confirmations.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What does the speaker mean by 'cold sweat' in the conversation?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

How should one respond if they are asked why a certain action is necessary?

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