ING CEO on Fine, Dividend, Digital Investment, Loan Growth

Ralph Hamers, CEO of ING, discusses the impact of a €775 million settlement for money laundering allegations on the bank's financials and reputation. Despite the fine, ING maintains its dividend strategy and continues to attract new clients. The resignation of the CFO is addressed, and efforts to rebuild trust and improve processes are highlighted. The bank's cost income ratio shows improvement, reflecting progress in its digital strategy. Loan growth remains strong, with a focus on financial discipline and strategic pricing.

What challenges does ING face in restoring its reputation after the allegations?

How has the cost-income ratio changed for ING, and what does it indicate about their strategy?

What was the loan growth reported by ING in the third quarter, and how does it compare to previous quarters?