Quantitative Approach to Management

The video discusses the use of quantitative techniques in managerial decision making, highlighting the origins and impact of Total Quality Management (TQM). Initiated by Edward Deming, TQM gained prominence in Japan post-WW2, emphasizing continuous improvement and the Japanese philosophy of Kaitsen. This approach later spread to the US in the 1980s, demonstrating its effectiveness in improving product quality.

What was the main focus of the Total Quality Management movement started by Edward Deming?

What role did Edward Deming play in the development of Total Quality Management?

How did the US government's actions post World War 2 influence the Total Quality Management movement?

What was the Japanese philosophy that aligned with the concept of continuous improvement in Total Quality Management?

In what decade did the Total Quality Management approach catch on in the US?