Kepner Tragoe Matrix

The video tutorial introduces a decision-making tool that integrates root cause analysis with a matrix approach to compare alternatives. It guides viewers through establishing decision criteria, ranking objectives, generating alternatives, and evaluating potential consequences and benefits. The process involves defining necessities, objectives, and limits, assigning weights to wants, and using a scoring system to identify top alternatives. The tutorial concludes with an overview of the matrix framework, emphasizing its role in understanding positive and negative consequences in decision-making.

What is the initial step in the decision-making process as described in the text?

How do you determine the limits of the situation in the decision-making process?

What is the significance of ranking objectives or wants within the decision-making framework?

Explain how to evaluate the potential consequences of a decision according to the text.

What is the role of the decision maker in choosing between alternatives with different values and consequences?