Kate visits baby bank network hub

The video discusses the evolution of a model since COVID, highlighting the shift to virtual services and the role of volunteers. Post-COVID, there's a focus on restoring family dignity through in-person shopping experiences. Challenges in volunteer recruitment and fluctuating demand are noted, alongside the importance of community awareness and sustaining normal life.

What role do volunteers play in the current community support model?

In what ways have community needs changed as life returns to normal?