Love your customer

The video emphasizes the importance of loving your business and ensuring customer satisfaction. It highlights that passion for your work is crucial for success and that customers can sense genuine dedication. Mistakes are inevitable, but addressing them promptly can maintain customer trust. Engaging directly with customers and staff provides valuable insights, often more than formal meetings. Ultimately, loving your customers is the most vital aspect of a successful business career.

Why does the teacher emphasize the importance of talking to customers?

What does the teacher mean by saying 'loving your customer'?