How has Marcus Books managed to survive in the age of online retail?
The value of your humanity in an automated future | Kevin Roose

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Business, Information Technology (IT), Architecture
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11th Grade - University
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Hard
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What does the speaker mean by 'an experience, not a transaction' in the context of customer service?
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What are some human skills that the speaker believes are irreplaceable by machines?
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In what ways can professionals in various fields enhance their human skills according to the speaker?
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