2017 - The Year Uber Wants to Forget

In 2017, Uber faced significant challenges, including the resignation of CEO Travis Kalanick, cultural issues, and legal battles. Despite these, Uber's gross bookings grew to $37 billion, though it suffered losses of over $4 billion. New CEO Dara Khosrowshahi aimed to address these issues through leadership changes and an apology tour. In 2018, Uber focused on rebuilding its reputation, addressing legal challenges, and improving financial stability, but it did not plan to go public.

What were some of the major issues that led to Travis Kalanick's resignation as CEO of Uber?

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How did Uber's market share change in relation to its competitor Lyft?

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What were the financial outcomes for Uber in 2017 despite the growth in gross bookings?

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What steps did the new CEO Dara Khosrowshahi plan to take in 2018 to improve Uber's situation?

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What legal challenges was Uber facing as it entered 2018?

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