Customer Future in the Changing World of Business

Bill Carmody discusses the rapidly changing future, focusing on consumer trends and technology adoption. He highlights the hype cycles of technologies like virtual reality and the real impact of artificial intelligence on businesses. The importance of identifying genuine trends through customer adoption is emphasized, along with enhancing consumer value by integrating technology into products and services.

What are some technologies that consumers are currently excited about, according to the text?

How does the speaker describe the cycle of consumer technology adoption?

What role does artificial intelligence play in the changing world of business?

What should businesses consider when planning for the future according to the speaker?

How can businesses create more value for consumers with their products and services?