Zurich CEO Says Profitability Improved Through the Year

The video discusses Zurich's confidence in paying higher dividends due to improved profitability across various sectors and geographies. It highlights the transformation in the insurance industry, driven by customer needs and technological advancements. Zurich's strategy focuses on enhancing customer relationships through technology and selective acquisitions. The company is undergoing a cost-cutting transformation to become more customer-centric. Artificial intelligence is seen as a promising tool, but human interaction remains crucial. The economic outlook for 2018 is optimistic, despite slow interest rate changes.

What factors contribute to the confidence in paying higher dividends?

How has the profitability of Zurich Insurance improved over the year?

What impact do recent storm events have on pricing in the US market?

What is the significance of customer relationships in Zurich's strategy?

How is technology transforming the insurance industry according to the text?

What is Zurich's approach to managing costs in relation to customer focus?

How does Zurich plan to lead the transformation in the insurance industry?

What are the expected changes in the workforce due to advancements in technology?

What challenges does Zurich face in balancing technology and human interaction?

What are the expectations for interest rates and their impact on Zurich's business?