What is the recommended time frame for returning calls and emails?
Phone Etiquette in Organization

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5 questions
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1.
OPEN ENDED QUESTION
3 mins • 1 pt
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2.
OPEN ENDED QUESTION
3 mins • 1 pt
Why is it important to acknowledge receipt of messages even if you cannot provide all the information?
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3.
OPEN ENDED QUESTION
3 mins • 1 pt
What should you avoid when creating a personalized voicemail?
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4.
OPEN ENDED QUESTION
3 mins • 1 pt
What should you do before putting someone on speakerphone during a conversation?
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5.
OPEN ENDED QUESTION
3 mins • 1 pt
How should participants be introduced during a conference call?
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