Phone Etiquette in Organization

Phone Etiquette in Organization

Assessment

Interactive Video

Business

University

Hard

Created by

Quizizz Content

FREE Resource

This video tutorial covers essential etiquette for electronic communications, focusing on phone and email interactions. It emphasizes the importance of responding to messages within 24 hours, creating professional voicemails, and avoiding unprofessional ringtones. The tutorial also provides guidance on using speakerphones and conducting conference calls effectively, ensuring a professional image in organizational settings.

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5 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What is the recommended time frame for returning calls and emails?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

Why is it important to acknowledge receipt of messages even if you cannot provide all the information?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

What should you avoid when creating a personalized voicemail?

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4.

OPEN ENDED QUESTION

3 mins • 1 pt

What should you do before putting someone on speakerphone during a conversation?

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5.

OPEN ENDED QUESTION

3 mins • 1 pt

How should participants be introduced during a conference call?

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