Ainsley Harriott with school dinner ladies

The video transcript includes a series of personal remarks and observations, followed by a discussion on the importance of encouragement and motivation. It then transitions into cooking instructions, highlighting the process and preparation involved. The transcript concludes with personal interactions and apologies, adding a human touch to the tutorial.

What does the speaker mean by 'That's the most important thing'?

What does the speaker imply by saying 'She didn't get done'?