Downward and Upward Communication: Workplace Communication Skills

The video discusses the imbalance between top-down and bottom-up communication in organizations, highlighting the challenges of upward communication due to psychological contracts, fear, and retaliation. It emphasizes the importance of upward communication for better decision-making and suggests solutions like employee surveys and focus groups to improve it.

What is the result of a lack of upward communication in organizations?

What recommendations does the author make for improving upward communication?