Please and Thank You - Business Etiquette

The video emphasizes the importance of using 'please' and 'thank you' in professional settings. It highlights how these expressions foster mutual respect and recognition, motivating individuals. The video advises using 'thank you' appropriately to maintain its sincerity and suggests ending conversations positively with gratitude. It also underscores the significance of thank you notes in reinforcing positive interactions. Lastly, it notes generational differences in the use of these expressions, stressing their continued relevance for older generations.

What is the recommended approach to using 'thank you' in conversations?

How does the perception of 'please' and 'thank you' differ among generations?