Over Communication Is Key in Times of Crisis, Says United CEO

The transcript discusses the challenges and adaptations in managing a large organization during a transition to remote work, particularly in Illinois. It highlights the importance of communication, leadership, and addressing safety and personal concerns. The organization adopted new communication methods and held frequent meetings to solve emerging issues, emphasizing transparency and constant communication.

How did the organization adapt its communication methods during the crisis?

What were the initial concerns regarding workplace safety?

In what ways did the leaders maintain constant communication?

How did the organization ensure transparency in its communication?

What role did town halls play in the communication strategy?