Managing Audience Questions in Your Presentation [inc the Tough Ones!]

This video tutorial provides a four-step process for handling tricky audience questions: listen intently, acknowledge the question, repeat and clarify, and scope the question using the SCOPE method. It also offers techniques for dealing with questions when you don't know the answer, emphasizing the importance of integrity and professionalism in such situations.

What is the first step in handling tricky audience questions?

Why is it important to repeat the question back to the audience?

What does the 'S' in the 'scope' process stand for?

What is the significance of evaluating the response you get after answering a question?

How should you respond if you do not know the answer to a question?

What are some techniques to use when you don't know the answer to a question?

How does your integrity as a presenter relate to how you handle difficult questions?