Making a difficult judgement call

The transcript discusses the importance of setting correct parameters for bank debt to avoid insolvency. It shares a personal negotiation experience where the speaker gained unexpected flexibility due to a banker's error. When the bank revisited the deal, the speaker chose to renegotiate, prioritizing long-term partnership over immediate gain. This decision proved beneficial when the bank supported the business during challenging times. The key takeaway is the value of fairness and building long-term relationships in business negotiations.

How did the teacher feel about the bank's request for leniency during the negotiation?

What does the teacher suggest is important in building relationships during negotiations?