CLEAN : UK charity shops face COVID 'new normal'

The video discusses the challenges and policies related to refunds and fitting room closures. It highlights the importance of being cautious and aware of customer interactions. The speaker reflects on personal experiences and the impact of these policies on the local community, emphasizing the preference for operating with restrictions rather than not at all.

What is the speaker's opinion on having fitting rooms open with restrictions?

What does the speaker suggest about returning items?