Samsung Recalling Galaxy Note 7 Smartphones

Samsung Recalling Galaxy Note 7 Smartphones

Assessment

Interactive Video

Business

University

Hard

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The transcript discusses Samsung's recent battery issues with their smartphones, which have negatively impacted their market momentum. It compares this situation to Apple's past 'antenna gate' issue, highlighting the reputational challenges both companies faced. Samsung's quick response to the battery problem is noted, along with the costly recall process. The transcript also covers the upcoming launch of Apple's iPhone 7, detailing expected changes and market expectations, as Apple seeks to boost sales after a decline.

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5 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What are the potential consequences for Samsung due to the battery issues mentioned?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

How did Apple handle its own product issues in the past, and what can Samsung learn from that?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

What impact do you think the timing of Samsung's battery recall has on its reputation?

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4.

OPEN ENDED QUESTION

3 mins • 1 pt

What are the expected changes in the upcoming iPhone model as discussed?

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5.

OPEN ENDED QUESTION

3 mins • 1 pt

In what ways might the new iPhone model help Apple recover from declining sales?

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