CLEAN: New Zealand honours quake dead, one year on

The transcript reflects on a service attended by many, highlighting moments of sadness and hope. It discusses the progress of rebuilding efforts in Canterbury and the government's commitment to this cause. The government promises to find answers through a Royal commission and rebuild Christchurch. The latter part of the transcript contains unrelated content and names.

What significant event is referenced as having changed everything a year ago?

What process will be used to find answers about what happened?