New Shopping Behaviors Will Stick, Says Pacvue President

The video discusses the shift in consumer shopping behavior due to early Black Friday sales and the impact of Amazon's Prime Day move to October. It highlights the rise of delivery services like Instacart and DoorDash, partnerships for last mile delivery, and the logistics challenges faced by retailers. The video also explores the growth of social commerce, with platforms like TikTok playing a significant role in product discovery and purchase.

What strategies are retailers using to mitigate customer frustration over delivery delays?

In what ways has social commerce influenced shopping behavior during the pandemic?

How has the integration of live streaming and video on platforms like Amazon changed the shopping experience?