The Power of Apologies

The Power of Apologies

Assessment

Interactive Video

Social Studies, Business, Health Sciences, Biology

University

Hard

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The video discusses the importance of apologies in both personal and professional settings. It highlights the common difficulties people face in apologizing and provides three major tips for effective apologies: promptness, sincerity, and compensation. The video also emphasizes the role of reflection and taking responsibility, as well as the use of empathy and compensation to strengthen relationships and reduce conflicts.

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3 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

What role does reflection play in making an apology meaningful?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

In what situations might it be difficult to offer compensation after an apology?

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3.

OPEN ENDED QUESTION

3 mins • 1 pt

How can apologies strengthen relationships in both personal and work lives?

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