The Difference Between Customer and Client

The Difference Between Customer and Client

Assessment

Interactive Video

English

9th - 10th Grade

Hard

Created by

Wayground Content

FREE Resource

The video tutorial explains the difference between 'client' and 'customer', highlighting that 'customer' refers to someone who buys goods or services from a business, while 'client' refers to someone who receives professional, individualized services. It notes that in some languages, only one word exists for both terms, adding to the confusion. The video provides examples and general rules for using each term, with exceptions for large companies. It concludes with a challenge for viewers to identify businesses and determine if they have clients or customers.

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2 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

Why might some businesses refer to their customers as clients?

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2.

OPEN ENDED QUESTION

3 mins • 1 pt

What term is used for someone who pays for lessons from a teacher?

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OFF