Rail strikes 'so unnecessary', says Prime Minister

The speaker emphasizes the importance of reforming the railway industry, highlighting the government's significant financial support during the pandemic and ongoing investments in infrastructure. The need for operational changes, such as improving staff interaction and reducing ticket office inefficiencies, is stressed. The speaker calls for public support to implement these reforms, which aim to benefit both the traveling public and the railway industry, preventing financial strain and ensuring sustainable operations.

What is the significance of the Integrated Rail Plan mentioned in the speech?

How does the speaker suggest improving the interaction between staff and passengers?