United Airlines CEO on Business Travel, Capacity, Fares

The transcript discusses the recovery of business travel post-COVID, highlighting the challenges in increasing airline capacity due to infrastructure limitations. It also covers the high demand and rising prices in the airline industry, emphasizing the impact of fuel prices. The discussion includes customer service experiences and the airline's approach to handling mask policies. Finally, it addresses capital return plans and financial strategies for recovery post-pandemic.

How have fuel prices affected airfare according to the speaker?

What is the speaker's view on customer service in the airline industry?

What are the airline's priorities regarding capital return plans post-pandemic?