Crisis Control: Apology Accepted

The video discusses the importance of sincere apologies in business ethics, emphasizing the need for genuine remorse and responsibility. It outlines the consequences of unethical actions and provides steps for making effective apologies. The video highlights the importance of accepting consequences, making amends, and working towards restoring trust and credibility.

What is the importance of accepting consequences after an apology?

What does the text suggest about the relationship between forgiveness and forgetting?